Yappoint S.A.

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Yappoint S.A.

18, rue du Grunewald
L-7392 Blaschette

Tel :

+352-26332333

Fax :

Website

Yappoint S.A.

We improve the process for managing appointments and transform a frustrating cost center into an appealing customer service benefit.
Yappoint helps businesses that rely on scheduling services to easily acquire new clients and manage appointments, while also promoting their services and increasing sales. By simplifying the process for making and managing appointments on smartphones, tablets and laptops, Yappoint’s unique customer service experience sets a new standard for both small businesses and end consumers.

Businesses that rely on scheduling appointments face a complex logistical problem that too often results in a negative customer experience, decreased productivity, and lower margins. Right now, they manually maintain client data, capture statistics, reschedule appointments, run loyalty programs, and promote their services -- all at the same time on different platforms. Furthermore, the lack of flexibility alienates end customers who expect a robust, interactive platform where they can make their appointments 24/7 with an unlimited number of companies.

Products/services offered

Yappoint is a SME-friendly, cloud-based platform that automates and streamlines the entire process of making and managing appointments, analyzing customer habits, and creating advanced marketing campaigns for small business owners. In future versions, Yappoint will become a complete appointment assistant with built-in intelligence to automatically execute additional tasks such as rescheduling, appointment recommendations, and voice integration.
Simultaneously, end consumers benefit from a one-stop appointment platform that empowers them to schedule services with an unlimited array of businesses, as well as with friends and family. Yappoint streamlines the process of making an appointment so that it can be done within seconds on various platforms.

Yappoint is a comprehensive appointment platform for an unlimited number of service providers. We target the health and beauty sector, though companies from other industries already entrust Yappoint with their calendar and client management, e.g. recreation clubs, real estate agencies and car mechanics. In the US alone, there are about 6 million such service providers, and about 1 million are located across 14 countries in the EU.

Geographical coverage

Worldwide

Number of employees

4

Founding year

2011

Partner references

n/a

Managing CEO

Peter Pöhle

Contact person in Luxembourg

Peter Pöhle

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